Privacy Policy

What is ARSHIYAA's privacy policy?

Arshiyaa (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This policy explains our practices regarding the collection, use, disclosure, and protection of the information we collect from you, whether as a visitor, customer, or when you use our website at www.arshiyaa.com (the “Site”). Please review this policy carefully to understand our views and practices concerning your data.

information we collect

We collect several types of information from and about users of our Site, including:

Personal Identification Information: This includes your name, email address, phone number, mailing address, billing and shipping address, payment information, and other details you provide voluntarily, such as when creating an account or making a purchase.
Order Information: Details related to your purchases, such as product preferences, order history, and any additional instructions or customization requests.
Usage Data: We collect information regarding how you interact with our Site, including your IP address, browser type, pages visited, time spent on each page, search queries, and links clicked.
Device Information: We may gather information about the device you use to access our Site, such as hardware model, operating system, unique device identifiers, and network information.
Location Information: Depending on your device settings, we may collect location data to help provide location-specific services, such as delivery options and service availability.

how we use your information

To Fulfill Orders: Processing and managing your orders, handling returns or exchanges, providing order confirmations, and facilitating delivery.
Customer Support: Providing customer support and responding to your inquiries or feedback.
Personalization: Tailoring our Site’s content, product recommendations, and offers based on your previous interactions or preferences.
Marketing Communications: With your consent, we may send promotional emails, newsletters, or offers that we believe may be of interest to you. You can opt out of these communications at any time.
Improving Site Functionality: We analyze your usage data to enhance the functionality and usability of our Site, ensuring it meets our users' needs and improving product and service quality.
Compliance and Legal Obligations: We may use your information to comply with applicable laws, regulations, and contractual obligations, as well as to protect our rights or property.
Fraud Prevention and Security: Monitoring activities to detect and prevent fraud, abuse, or other harmful activities, as well as to protect the security of our users.

cookies and tracking technologies

We use cookies and similar tracking technologies on our Site to:

Enable Core Site Features: Cookies help our Site function as intended by remembering items in your cart, maintaining login sessions, and ensuring pages load quickly.
Personalization and Analytics: Cookies track how you use our Site, which helps us understand what products or features interest you most and allows us to offer tailored recommendations.
Advertising: We may use cookies to deliver relevant advertisements on third-party sites or platforms.

You can control cookies through your browser settings, although disabling cookies may affect your experience on our Site.

sharing your information

We may share your personal information with third parties for the purposes described below:

Service Providers: We partner with third-party service providers to facilitate payment processing, fulfill orders, manage customer relationships, and perform analytics. These providers have access to your information only as needed to perform their services and are required to maintain confidentiality.
Marketing and Advertising Partners: If you have opted in, we may share data with advertising networks to offer tailored content and advertising on external platforms.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. You will be notified via email or prominent notice on our Site if any change in ownership or use of your personal information occurs.
Legal and Regulatory Compliance: We may disclose your personal information to comply with legal obligations, respond to lawful requests from public authorities, or protect our legal rights.

data security

We implement appropriate administrative, technical, and physical security measures to safeguard your information. These include encryption, secure data storage, access control, and regular security audits. However, please note that no transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.

your rights and choices

You may have the following rights regarding your personal data:

Access: Request details of the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request deletion of your personal data where it is no longer necessary for us to retain it.
Restriction: Request restriction of the processing of your personal data in certain circumstances.
Data Portability: Request to receive the personal data you have provided in a structured, commonly used format.
Opt-Out of Marketing: Opt-out of receiving promotional communications from us by following the unsubscribe instructions in those messages.

To exercise your rights, please contact us using the details provided below. We may request verification of your identity to ensure your data’s security.

retention of your data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our policies. When your information is no longer required, we will securely dispose of it in accordance with applicable laws and regulations.

international data transfers

Your information may be transferred to and processed in countries other than the country in which you reside. By using our Site and providing us with your data, you consent to the transfer of your information to countries that may have different data protection laws.

third party links

Our Site may contain links to other websites or services that are not owned or controlled by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

changes to the privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this policy. Please review this Privacy Policy periodically to stay informed about our data handling practices.

contact us

If you have any questions about this Privacy Policy, would like to exercise any of your rights, or need further information, please reach out to us at:

Email: thehouseofarshiyaa@gmail.com

Phone No.: +91 95995 29349