To customize any order, you need to mail us at: thehouseofarshiyaa@gmail.com With your preferences. We will get back to you with the specific requirements to proceed ahead.

Since each piece at House of Arshiyaa is specially handcrafted and made to order, we do not accept exchanges or returns. We encourage you to carefully review our size guide and product details before placing your order.

Once your order is shipped, we will share the dispatch/tracking details for your reference over an e-mail which you can track on our courier partner's website.

Yes, one-time alterations can be undertaken under specific circumstances. Please reach out to our team within 48 hours of receiving your order to discuss alteration options.

We provide a detailed size guide with every product. If you’re still unsure, you can get in touch with us for personalised assistance before placing your order.

As all our pieces are handcrafted, standard delivery timelines usually range between 2–3 weeks. Customised pieces may take longer, depending on the design.

HOUSE OF ARSHIYAA shall make all endeavors to deliver defect free products, however if you still receive a damaged product, kindly mail us the picture of the garment received with your order number and we will guide you with the next steps.

If you’re not available at the time of delivery, our courier will leave the package safely outside your home. Once the order has been delivered, it becomes the customer’s responsibility, so we kindly ask you to collect it at the earliest.

Yes, we ship worldwide. For more information, get in touch with us at +91 95998 32599 or thehouseofarshiyaa@gmail.com.

• Credit/Debit Card
• Razopay
• Paypal
• UPI

Our Customer Care Team is available to assist you. You can reach us by calling +91 +91 95998 32599 between 11 am and 7:00 pm IST from Monday to Saturday, excluding national holidays. You can email us at thehouseofarshiyaa@gmail.com.